SHIPPING & RETURNS
Thank you for visiting and shopping at Swage. The following terms and conditions are laid out below that state our shipping policies.
Domestic Shipping Policy
All orders are processed within 2-3 business days. Orders are sometimes shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipment costs and delivery times
Use code PICKUP at checkout for 15% off when you pick up in Calgary.
$5 Flat Rate Shipping for any orders in Canada and the US and Free Shipping when you spend $75 or more.
$10 Flat Rate Shipping for International orders and Free Shipping when you spend $150 or more.
Overnight deliveries are only available for addresses in Canada and the US.
Please note that delivery delays can sometimes occur.
Tracking your order
Once your order is placed you will receive a confirmation email. Once your order is shipped you will receive an email containing your tracking number. All tracking numbers will be active within 24 hours.
Duties, Customs and Taxes
Swage is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Return & Exchange Policy
We want all our customers to be satisfied with their purchases. If you have any issues or concerns with your product please email us at firstname.lastname@example.org so we can help you out.